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Service

From your very first consultation until long after installation, you can count on us for the entire lifespan of your installation.

Advice

Made to measure for your home

Before you decide anything, we think it through with you. We visit free of charge, measure everything up accurately and look at your home on site. Based on that, we suggest the solution that suits your situation, taste and budget. You get honest advice and a clear quote, with no surprises afterwards.

Installation

Expertly installed

Your installation is fitted by our own team, never by subcontractors. Our craftsmen know their trade and treat your home with respect. We work neatly and tidy everything up after installation. At handover we show you how everything works, so you can enjoy it worry-free straight away.

Maintenance

Check-ups by appointment

A well-maintained installation lasts years longer. We visit by appointment for periodic check-ups, adjusting and lubricating the moving parts. We take care of small repairs on the spot, before they turn into big problems. That way everything keeps working smoothly and safely, season after season. And if something does come up, we're quickly on site.

Warranty

Aftercare that lasts

Every installation is covered by both a manufacturer's warranty and an installation warranty. And even after installation, we remain easy to reach. You have one familiar point of contact nearby, even years later. If you have a question or a problem, we follow it up promptly for you. So you're never on your own with your purchase.

Repair

Something broken or no longer working?

For existing customers with a problem. Briefly describe what's going on and we'll get in touch to come round.

An estimate is fine. It tells us what equipment and how many people are needed.

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We charge a call-out fee of 90 euros (excl. VAT) plus 65 euros (excl. VAT) per started hour per person.

Labour hours are always chargeable after the first year.

The building has been in actual use for at least ten years and is used exclusively as a private dwelling.